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Consulting Services
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ATC’s professional services organization helps customers rapidly and cost-effectively deploys its solutions. Consisting of more than 30 highly skilled and dedicated systems consultants, the company’s professional services group enables businesses to maximize the return on their technology investment through its project management expertise, in-depth product knowledge and technical skills.
Epicor Software Corporation is known worldwide as a quality developer of integrated enterprise resource planning (ERP), supply chain management (SCM), and customer relationship management (CRM) solutions. But Epicor is more than just a software developer. They have the local know-how and expertise to deliver results for businesses anywhere in the world by Authorized Business Partners - like ATC for Greece, Cyprus and Balkans - which includes localization, implementation, and support of the software. The Signature methodology is how we both Epicor and ATC deliver this promise.
The five steps of Signature Methodology
The philosophy behind Signature is built on the fact that Epicor or ATC and its clients, working together, determine the ultimate success of a project. By using Signature the ATC Project Team and the client always know their position in the implementation process at any point during the project. It takes the mystery and risk out of software implementation and makes the change process transparent and manageable. Signature consists of five steps that are clearly outlined on the Signature Chart.
The Signature Chart |
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| The Key Goals of Signature |
- Help you achieve your business goals and realize your desired ROI
- Industry experience can assist you with the development of best practices
- Application expertise enables you to use your Epicor solution to its fullest potential
- Deliver an on-time and on-budget project
- Strong project management skills and proven methodology
- Tools enabling efficiency throughout the implementation
- Stage reviews monitor progress
- Continual focus on your unique business needs
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| Key Success Factors |
| Responsibility of Consultant: |
Responsibility of Client: |
- Clear statement of requirements
- Proper planning
- Realistic expectations
- Small project milestones
- Proven project methodology & documentation
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- Competent client staff
- Clear vision and objectives
- Clear vision and objective
- Client ownership
- Hard-working, focused users
- User involvement
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