Athens Technology Center provided
advisory and technical support to WIND for the best possible exploitation of
Saba Cloud infrastructure, which is used as a learning and presentation platform in real-time, along with
specialized training in the Commercial Training Division stakeholders.
Within the project’s framework, we also provided
instructional design and
content development of
multiple online courses. The core conceptual approach was based on a 360
o tour of a WIND retail shop in order to introduce the new sales model, accompanied by extensive sales scenarios.
The overall offered services included:
- Configuration services of commercial product Saba Cloud Engage.
- Consulting on commercial training implementation, in terms of utilizing eLearning best practices and making the most of Saba Cloud Platform.
- Training services to WIND’s Training administrators and content authors (design and development) using the corresponding authoring tools of Trivantis (Lectora).
- Configuration of the completion training certification.
- Creation of SCORM courses.
- Supporting services during babysitting period.
- 2nd Level support for Saba Cloud Platform for all duration of the project.